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Need help with a query to show "closed" tickets in last 7 days

Good morning,  I need some assistance. I have a query:

project = xxx and status changed TO closed after -7d

Which has been working fine up to the date that our Org changed our jira workflow.

Tickets no longer "close" they "Deploy to Prod" - so I thought I could change the query to

project = hre and status changed TO "Deployed to prod" after -7d

However, I am getting hundreds of results that go back to last year. 

I suspect that since the query is looked at the CLOSED DATE field but we are not using a CLOSED its not pulling back based on the 7 days I have in my query. 

I would normally try "resolution" but, we add a resolution in the middle of the workflow once the work is "Dev Complete".

I've played around with some other scenarios but none seen to be working. Would love some suggestions. 



2 answers

0 votes
Alexis Robert Community Leader Jan 26, 2021

Hi @Kimberly Rogers ,


I would maybe look at the updated date in order tu pull only recently closed tickets, and also add a criteria DURING instead of AFTER :

updated >= -7d and status changed TO DONE DURING (startOfWeek(),now())


Let me know if this helps, 



Unfortunatly this didn't work, status changed to "done" even when I increase the parameters, doens't pull anything - and if I changed to: status changed to "closed" or status changed to "deployed to prod" I get results. Seems to not like status changed to Done 

0 votes

Hello @Kimberly Rogers ,


Welcome to community. Please try this below.

status changed to Done during (startOfDay(-7), endOfDay("-7")) ORDER BY updated DESC


Got similar results as above. Doesn't seem to like status changed to Done

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