My Atlassian Cloud products are suspended

Assist10
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December 15, 2024

 

Hi

I opened my Jira account today but i fount this message 

Your Atlassian Cloud products are suspended

Your subscription for Atlassian Cloud hasn't been renewed.
If you're a site admin, go to admin.atlassian.com
View site bill to update your payment details.
Please help me because all my data to software project in Jira account.
Thanks.

1 answer

1 vote
Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 15, 2024

Hi @Assist10 , welcome to the Atassian Community and thanks for your question.

I am going to escalate this post for you to Atlassian as we can't do much to go and check your instance.

Someone will contact you here to help you resolve the problem.

Best wishes

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