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Moving a task on the board

Pier Luigi Salvatori
Pier Luigi Salvatori March 7, 2019

I'm not able to move a task on my board from "to do" to "in progress"

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Dharma Ramos
Dharma Ramos
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March 8, 2019

If not what John suggested, it could also be that you are not in a user role that has the Transition Issues permission.

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John Funk
John Funk
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March 8, 2019

Yes, forgot to add that one - thanks! Check the Permission Scheme for Transition Issues permission. Thanks, Dharma!

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Pier Luigi Salvatori
Pier Luigi Salvatori March 9, 2019

My roles on this projects are: Administrator, Project Lead, Scrum Master, Developer and user (see file attached). So this seems ok.Scrum Roles.PNG

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Pier Luigi Salvatori
Pier Luigi Salvatori March 10, 2019

Workflow.PNG

 

And the workflow seems to be ok, too (see picture attached).

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Pier Luigi Salvatori
Pier Luigi Salvatori March 10, 2019

Probably I found the problem (see the picture "Transition". It seems that I don't have a permission to transition items in the workflow. If so how can I have this permission? Can I do it by myself or do I have to ask to Jira administrator?Transition.PNG

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John Funk
John Funk
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March 11, 2019

Yes, that is what Dharma and I were referring to up above. Yes, you have to be an administrator to change those settings. 

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John Funk
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March 7, 2019

From within the issue, take a look at the workflow to see if it is setup properly. Then you will need to check any conditions on the transition from To Do to In Progress.

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