Moving AD Groups


I have to move our Jira Groups to another OU. As soon as I move the groups, users cannot login. When I move them back, they can login again.

User Directory is pointing to the new ou structure and sync. is ok

I have also tried to modify ldap searchbase i osuer.xlm, with no success.

Can anybody tell me, where can I find this "fixed" group-information setting?

2 answers

In fact, if you need to move them from an OU to another, is also important to change your filter on Jira so the users will be imported for the correct OU.

So please, check if the filters are set properly,

Hope it helps!

So...couple of things....users are tied to the user directory. I'm not sure that when you say "as soon as I move groups..." what you mean? Did you create a new user directory and move folks to it with the function in Jira, or did you just move it up and disable the old one? There could be a lot of things in play.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,682 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you