Request your help in letting us know if it's possible for triggering a Mobile SMS to some of few seleceted resources when ticket gets assigned to the resources.
Purpose : To let us know if the JIRA application can support Mobile SMS facility.
There's a couple of approaches to this.
Note that all of these options require you to have an SMS gateway of some sort.
An SMS gateway is a server that takes data of some sort and sends it out over the SMS network.
How you configure it depends on what one you are using.
If you want to send SMS from something, you need to send valid data to the provider of your SMS accounts, hence the usual trick of having an SMS gateway to do that translation and forwarding.
Think of it this way - if you want to send SMS from your anything other than your mobile phone, how do you currently do it? Mobile 'phones have direct access to the carrier's SMS systems. Everything else needs a gateway.
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