Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
Upon ticket creation the user is presented with a series of fields, no problem there.
Further down the workflow the tech is presented with additional fields. When they're filled out they don't show up on the ticket. The info does show in the history at the bottom, but not in the ticket body with the rest of the field data.
If I edit the ticket, the data is still there. (Edit shows the Edit Screen, which contains tabs for the initial creation fields, and one for the additional info fields.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
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