I am currently doing research to see what application would be great to allow our customers to create and track tickets in regards to the software issues and bugs for our application. I would like to know what version of Jira would allow us this functionality.
All versions of Jira will do that - that is exactly what it is written for (so the short answer is "try the latest version")
I'd also take a good look at two addons - the Service Desk (for the front end - aimed at keeping it simple for customers, managing SLAs etc) and Agile (for all the Agile stuff developers find handy)
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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