I am currently doing research to see what application would be great to allow our customers to create and track tickets in regards to the software issues and bugs for our application. I would like to know what version of Jira would allow us this functionality.
All versions of Jira will do that - that is exactly what it is written for (so the short answer is "try the latest version")
I'd also take a good look at two addons - the Service Desk (for the front end - aimed at keeping it simple for customers, managing SLAs etc) and Agile (for all the Agile stuff developers find handy)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs