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After upgrading to Jira version 9.1.0 we have to click "Load 10 newer comments" for each ticket with tens of comments. We would like to remove this feature or set the limit to a higher value. Sadly, after searching online we didn't find a way to do this. Maybe anyone knows how to do it?
We also thought, that the Advanced Setting jira.comment.collapsing.minimum.hidden would change this limit, but apparently not.
Welcome to the community.
Per the v9.x release notes this was an intentional change to mitigate this issue:
It doesn't seem that Atlassian has provided a method to override that 10 is the default to load. This change request might be related to that.
Intentionally changing is ok - but please consider the consequences:
I have reversed the sorting to "oldest first", because this is the more intuitive behaviour and the button to add new comments is at the end.
Result: The newest comments are not shown, if the issue has more than 10 comments. This makes totally no sense to me. Please fix ASAP.
I could live with the default being dispaying only 10 comments when sorted newest first.
But then I like to have to add new comments above the most recent comment instead of scrollig all the way down and adding my new comment below the oldest comment theat is displayed ...
Please consider to implement that as an improvement.
BTW: I like Jira a lot ! Thanks for this great product.