Linked issue not showing in main issue view/screen

Diego Wilson October 24, 2024

 

 

Hello everyone:

 I have issues in both Jira Software and Jira Sevice Managment projects that need to be linked between them , but when I make the link between them it doesn't appear in the screen even when the "History" section says that the link has been made it. This also happens linking issue of the same project or project type.

js ticket 1.pngjs ticket 2.pngut

The strange part is that in another projects the links its showing well, 

js ticket 6.png

I checked the permission scheme in all project and it's seems well to me, all has the same configurations as the image shows  (i try to give access to anyone and it doesn't work). So I guess there is a Bug or I need to do something else to resolved. 

js ticket 4.png

I hope to be very clear and try to  help me with this

I remain attentive, thanks in advance and greetings

1 answer

1 accepted

2 votes
Answer accepted
William Calesco
Contributor
October 24, 2024

Hi @Diego Wilson 

1 - Is the field 'linked issues' present in the screen config?
2 - Check if it is present in your request type/layout
3 - Check the field configuration scheme of your project (the field can be hidden there)

Diego Wilson October 24, 2024

Thanks @William Calesco  the 3. point helps (I never thought that jaja). I will check it in some issue before mark the answer as Accepted,  but it seems to be ok.

Thanks a lot.

Edit: Yes, its ok. Answer accepted.

Like William Calesco likes this

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