I have 2 types of users, one are the support staff and other one is the customer users. They both will be using JIRA for issue creation, update and etc. I want know whether do i need to get the license for both types of users or only for the support staff.
I am also using another helpdesk application from Kayako, where i need to purchase user license for only the staff not for the customers. Please respond as soon as you can as i am only holding the purchasing just because of this.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs