I have 2 types of users, one are the support staff and other one is the customer users. They both will be using JIRA for issue creation, update and etc. I want know whether do i need to get the license for both types of users or only for the support staff.
I am also using another helpdesk application from Kayako, where i need to purchase user license for only the staff not for the customers. Please respond as soon as you can as i am only holding the purchasing just because of this.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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