Kanban not hiding "Finished" tasks after 1 week

Jason Chayer April 5, 2024

I am running into an issue where my Kanban board is set up to hide all "Finished" tasks after one week. However, it is showing all "Finished" items. 

I looked at when some of them were updated and several were well over 1 week ago. 

The far right hand column of my board is for "Finished" items. In looking at the board configuration, the far right column has a status of "Finished" and I verified everything in that column has a status of "Finished."

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Trudy Claspill
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April 5, 2024

Hello @Jason Chayer 

Can you show us the Configure Board > General page, showing your setting for Hide Completed Issues?

Can you show us the Configure Board > Columns page, so we can see the mapping of Statuses to Columns?

Can you show us a specific issue that is being displayed in that column that you think should not be displayed? We'll want to see the Status/Resolution info for that issue, and the timestamps that appear in the lower right corner; i.e. 

Screenshot 2024-04-05 at 10.36.22 AM.png

Jason Chayer April 8, 2024

@Trudy Claspill - I will have to wait another week before looking at this. I had to perform a bulk update; therefore the updated date will now be less than one week.

Jason Chayer June 21, 2024

@Trudy Claspill - this is still an issue. In looking at the resolution field on the post function, once the item is finished the resolution field shows "Completed," which is how I set it up. However, does it need to show "Finished" since that is the status as well?

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