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Jira ticket creation suddenly sending email to reporter

iris blackburn
iris blackburn January 15, 2014

Running 6.1.3

In the past week JIRA has begun to send out emails to reporters when they crate an issue. Nothing in the notification scheme has been changed.

I have it set not to notify me of my changes but I am still receiving emails for creation, but not for any of the other changes I make.

Is this a feature that just wasn't working before or is this a bug in the version we're running?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 15, 2014

Check the notification scheme, work out ALL of the accounts that should be getting emails, and then check each accounts email address settings. You'll find that the reporters are nominated somehow (although it might be that one of the accounts has been set to send to a distribution list on your email server)

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iris blackburn
iris blackburn January 15, 2014

You are correct! Anew user added to the notification was using our group e-mail list

Thanks!

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