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Jira source users are not synchronised in target Jira

V N Raju Vallabhaneni
V N Raju Vallabhaneni
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June 18, 2024

I Migrated source Jira postgresql DB users to target Jira postgresql DB by CSV import. After completion of this migration i didn't get the users full name, jira software users and Jira internal directory synchronisation. I am not able to edit this migrated users. Kindly help me with this. Can I add customized user full name column, user directory columns in both Source and target DBs to get this users synchronisation.

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Fadoua
Fadoua
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June 23, 2024

Hi @V N Raju Vallabhaneni 

Welcome to Atlassian Community!

it is not recommended to make change to the DB. Here are some links to Atlassian documentation to start with:

Let me know if you need more documentation.

Best,

Fadoua

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