Jira server No Rich text behind proxy

[Deleted user]

I have different versions of Jira.  When i connect directly to the port 8080, i have the rich text options (Bold, Italic).  But, when a pass behind Apache proxy, i lost all rich text options. 

[Deleted user · Accepted solution]

When I connect directly to port 8080, I have the rich text. It is only behind apache that I lose the options. The only difference is with images and logo. The only error i have is in Apache logs.  For a rest directory  [error] [client 192.168.53.206] File does not exist: /var/www/html/rest

[Nic Brough -Adaptavist-]

What do the dev tools in the browser tell you is the difference between the two routes?

[Deleted user]

With dev tools (network), i see all images (png) when i'm connected on the port 8080. But, with the proxy Apache (port 80), the image not showed.  If i use the direct link to the image, i have an error.  (the image tongue.jpg cannot be displayed because it contains errors).  I tested the same link, with a jpg and it work. Its looks like apache doesn't support .png.

Same directory atlassian-jira/images/icons/ work with jpg but not with png. All options (rich text) are png icons.

[Gonchik Tsymzhitov · Accepted solution]

Hi! 

Did you check the console log and network tab of dev tools on browser level ?

Just curious,  the page download with and without proxy absolutely the same ?