Jira screens temporarily not rendering properly

Hi Sometimes when using JIRA the screens appear with little boxes in place of words and icons.  This fixes itself within a few minutes or with a refresh, but I was wondering what could be causing the problem and if it could be resolved.  It happens to several people at work and I think mostly on IE8 when opening up an issue, and it is not happening on other applications.  Is this a memory problem?

1 answer

Which version of JIRA are you running?   JIRA 6.2.x was the last version supporting IE8. 

Usually this type of error means the connection somehow was broken, so the full content was not downloaded.

https://confluence.atlassian.com/display/JIRAKB/2013/10/24/End+of+support+announcement+for+IE8

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

708 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you