Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Jira page is loading for 55 seconds

Our Jira pages are loading for about 40 - 60 seconds.

I noticed that the file responsible is batch.js 5MB file.

Is this issue related to Jira Server or is this networking issue? I have fast download, but it might be some bottleneck on the source network.

Is there any way to identify if this is Jira or network related?

Any advise how to fix this issue if its Jira related?


2 answers

Try using the Jira Instant Preview Chrome extension, it shows the basic info of the ticket (issue) while the page is loading.

0 votes



A good place to start troubleshooting is and is

The batch.js can grow depending on 3rd party apps etc. so you might want to check for apps that might not be needed anymore and can be deactivated.

Is it a specific action that has these slow loading times or is it in general




Is there any way to find out from logs which app can cause slowdown? I am not sure what to look at in logs.

Hi Jiri

typically i would start looking into the developer tools within chrome to see if i can identify a request that takes quite long and then investigate further.




Suggest an answer

Log in or Sign up to answer