We've been running Jira ondemand for a couple of months, and I just added confluence on demand as a trial. I can see the users from within Confluence, but when they register they see: "Access Denied: You have not been granted access to Confluence". I have added the relevant groups in "Global permissions" and enabled Jira and Confluence in "Application Access" for the users. I also tried adding new users without success
I have the impression that the accounts have not been set up correctly. Any help would be appreciated
This error message normally is related to the user doesn’t have Application Access.
I would ask you to disable and enable the Application Access again.
It’s possible to access through: <OnDemand_URL>/admin/apps
I found a different solution. Users are automatically added to the group 'confluence-users' and 'jira-users', however to connect the accounts they must also be added to the group 'users'. This feels like a bug - or at least poorly implemented functionality to me.
but I have a workaround at least
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs