Jira no longer loading

merquirytech
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April 14, 2024

Hi,

I was using Jira until 2 days ago but the application has stopped loading. I am stuck with the following page and unable to open my backlog / board and any other page in Jira :

Sans titre.png

Strangely, if I go back to www.atlassian.net, I get an error message saying my account does not have access to Jira.

Sans titre2.png

If I open Bitbucket, everything works and I can see my Jira issues there but again going back to Jira does not work and ends up as shown above...

Can somebody please help ?

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merquirytech
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 14, 2024

I solved the problem using the solution suggested here : https://jira.atlassian.com/browse/JRASERVER-73706

This was a Firefox problem. Removing site data worked.

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