Jira login issue

Hello

I have user that is unable to login to jira on firefox 51.0.1.This version is used due to compatibility issue with other application

This issue started occurring on new laptop. When logging in to jira empty dashboard is shown and user remains logged off, when accessing specific project message "You must log in to access this page..." appears after the login.

History is disabled so standard clear cache is not a solution. :)
I have tried to replicate the issue with this browser and history disabled and it works fine for me, so there must some other configuration item that must be causing this.

Any ideas what can I check?

1 answer

1 accepted

This widget could not be displayed.

Issue resolved, it was history all along, don't know why it worked fine on other machine.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

303 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you