Jira login issue

Hello

I have user that is unable to login to jira on firefox 51.0.1.This version is used due to compatibility issue with other application

This issue started occurring on new laptop. When logging in to jira empty dashboard is shown and user remains logged off, when accessing specific project message "You must log in to access this page..." appears after the login.

History is disabled so standard clear cache is not a solution. :)
I have tried to replicate the issue with this browser and history disabled and it works fine for me, so there must some other configuration item that must be causing this.

Any ideas what can I check?

1 answer

1 accepted

Issue resolved, it was history all along, don't know why it worked fine on other machine.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

197 views 2 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you