That suggests that there's quite a lot wrong with your installation of JIRA. The "jiralocked" vm is supposed to be there to say that the system thinks it has run into a severe issue in the installation, but as it's not able to serve that up, there's something even more wrong.
Check the logs on the server - look for <JIRA home>/logs/atlassian-jira.log and <JIRA installation>/log/catalina.out
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot