Jira locked-Http error

While launch in Jira browser, I am getting this error message as HTTP Status 500 - Exception occurred while rendering template 'templates/jira/appconsistency/jiralocked.vm'.Please suggest the solution

1 answer

0 vote

That suggests that there's quite a lot wrong with your installation of JIRA.  The "jiralocked" vm is supposed to be there to say that the system thinks it has run into a severe issue in the installation, but as it's not able to serve that up, there's something even more wrong.

Check the logs on the server - look for <JIRA home>/logs/atlassian-jira.log and <JIRA installation>/log/catalina.out

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

145 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you