That suggests that there's quite a lot wrong with your installation of JIRA. The "jiralocked" vm is supposed to be there to say that the system thinks it has run into a severe issue in the installation, but as it's not able to serve that up, there's something even more wrong.
Check the logs on the server - look for <JIRA home>/logs/atlassian-jira.log and <JIRA installation>/log/catalina.out
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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