Jira language : Systeminfo shows different values than global configuration

[Deleted user]

we use a Jira 5.2 which language is 100% german.

The systemifo says that the Jira users language is set to english. In the global configuration the language is set to german. Why does this happen?

Is there a workarround so that we can convince the systeminfo to show us the real settings? We think that here is the reason for the strange behaviour of one of our plugins.

I already checked the jira documentation and with a searchengine the internet but I found nothing helpful.

Has anyone an idea?

[C_ Faysal · Accepted solution]

Hi Peter.

one guess would be to check your linux system locale setting.

if you use a unprivileged user to start your jira check this users locale.

you can also tell the JVM wich systemlanguage to use by adding a parameter to your setenv.sh.

look for

JVM_SUPPORT_RECOMMENDED_ARGS="" and replace it with

JVM_SUPPORT_RECOMMENDED_ARGS="-Duser.language=de -Duser.country=DE"

i used to do this too before...but for english system language.

note: you need to restart Jira for this settings to take effect

[Deleted user]

Hello C,

the LOCALE are OK, I already checked them.

thank you for the JVM parameter. I will try this. May you tell me where you find them? In the official documention ( https://confluence.atlassian.com/display/JIRA/Setting+Properties+and+Options+on+Startup ) I miss the Duser.language and Duser.country parameter. I guess these parameters came along with every JVM, don't they?

Best Regards, Kai

[C_ Faysal]

no problem peter you're welcome.

yes every JVM supports this..

see here:

http://stackoverflow.com/questions/8809098/how-do-i-set-the-default-locale-for-my-jvm

find info on this one here:

https://confluence.atlassian.com/display/JIRAKB/Setting+Locale+in+JIRA

[Deleted user]

these settings are working fine, I just tested them in our staging system :-)

[Thomas Schlegel]

Hi Peter,

is the English language set in your user profile ? Have you seen this page: https://confluence.atlassian.com/display/DOC/Editing+User+Settings#EditingUserSettings-language

Cheers

[Michael]

Hi Peter,

if you have change the default & indexing Language to german you most perform a re-index.

Check > System > Adnavced > Indexing

Regards,

Michael

[Deleted user]

Hi Michael,

thank you for the fast answer. this is an old system (we made several updates) and everything is set to german since ever. We reindex once week as a minimum. I forgot: The Linux behind the Jira is an actual CentOS 6