Jira does not enable exporting a filter/search which returns more than 5000 results

[Eitan Gur]

We were using jira 7.2.7 and upgraded to Jira 7.11.2

In previous version we could export filters to xls also with higher then 5000 results despite the following configuration;

jira.search.stable.max.results	5000
jira.search.views.default.max	5000
jira.search.views.max.limit	5000

 Once upgraded to Jira 7.11.2 we are getting "403 - Forbidden" when trying export to excel with current fields.

Any hint? Other settings envolved.

[Mirek]

Main question are you having only problem with 5000 rows (or more) or any export is ending with the same error (below 5000)..

For me it does not look like a product issue. 403 - Forbidden is related to some permissions problems .. Maybe you do not have permission to get the file that in temporary created on the server?

[Eitan Gur]

Thank you for your reply.

Any export of file which has more than 5000 results will end with 403 code.

Confirmed that this behavior doesn't relate to permissions - I have admin permissions - As far as I know it should provide all permissions (?)

[Mirek]

I was having in mind server permission (user that is having access to files on the server). Not sure if you use Windows/Linux but you should check if after upgrade that did not change.

[Eitan Gur]

Thanks. Yes resulting your suggestion I've checked this issue and permissions are the same as in our former version of jira server.