Jira UI Problem

이우진
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December 23, 2024

I have two accounts for jira.

but one of those has something weird UI.

스크린샷 2024-12-23 오후 11.21.32.png

as you can look it has large searchbar and sidebar but i just want more simple ui like the picture below:

스크린샷 2024-12-23 오후 11.24.02.png

in this pic it has header with small searchbar and my job, project, filter etc...

plz tell me how to switch weird UI to seconds...

2 answers

2 accepted

2 votes
Answer accepted
Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 23, 2024

Hello @이우진 

Welcome to the Atlassian community!

As you discovered you have the new navigation in your new account.

For newly created Jira instances, Atlassian may elect to enable the new navigation immediately, without the site administrator requesting it.

The ability of users to disable it individually is not available when you are on a Free subscription.

You can learn more about who to contact to disable the new navigation for your site from this article:

https://community.atlassian.com/t5/Navigation-Refresh-articles/Recap-Atlassian-s-New-Navigation-Launch-and-key-product-team/ba-p/2894700

1 vote
Answer accepted
Dan Breyen
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 23, 2024

Hi @이우진 welcome to the community!  There should be a 'collapse'/ 'expand' arrow just to the right of your project name in the left tab.  Your first screenshot looks like the left menu has been collapsed.  I'm in dark mode, but that's what it should look like:

Screenshot 2024-12-23 095040.png

That should toggle that left menu.  Mine hides if the left menu expands.  If you hover over that area does it show up?  

If you don't see it, I'm wondering if it would show up with a different browser.  It might also be an issue with your default language.  That might be a few things to try.  I took a quick look on Atlassian's Jira Site and didn't find any open issues for this problem. But feel free to search yourself.

Hope that helps.

이우진
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 23, 2024

Thank you for kindful answer! (and also for welcoming!)

Sadly.. I still have same problem..

But I got the reason why my ui looks different!

I was googling for solutions.. then I find that my navigation is Beta launch version.

for the details checkout this url:

https://support.atlassian.com/jira-software-cloud/docs/what-is-the-new-navigation-in-jira/

It says that my navigation is beta version and if admin has interest then he can sign up to Atlassian. However I just got my Jira account for about.. two weeks ago and I'm totally beginner for Atlassians products. And I don't even have any memory to sign up for new navi... 

Hopefully it also says that "you and your users can turn on/off the new navigation at any time".. but don't tell about how to details.

If you don't mind could you tell me how can I switch to old navigation?

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