Jira Tempo Plugin won´t wirk after update. Failed to enable plugin


I updated Tempo for Jira this morning. After updating Tempo vanished from the Jira menu. In the administration console it said "This add-on failed to enable. Your license may be invalid. Refer to the logs for more information."

Our license is valid up t0 2014, wasn t able to find anything about tempo in our logs.

Need help with this please.

Kind regards

1 answer

1 accepted

can you restart server and check it may work!!

if not share the error log!

Problem solved in another way. Thank you four your quik answer.


it will help to other users if you share the answers, how you have resolved this issue!!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,864 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot