Jira Server 8.1.0 Go back to Find new apps redirect i

Royal Bissell
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April 16, 2019

Just upgraded to Jira 8.1.0 and am running behind a apache reverse proxy.

https://jira.<company>.ca

Everything seems to work properly, except the Go back to Find new apps for the upgrade checker. Below is the redirect


<a href="http://192.168.1.109:8080/plugins/servlet/upm/marketplace" class="back-breadcrumb">« Go back to Find new apps</a>

 Compared to other links the redirect properly looking like this. 

<a href="/plugins/servlet/upm/marketplace?source=side_nav_find_new_addons"><span>Manage apps</span></a>

 Does anyone have any thoughts on how I may have this incorrectly setup?

 

Thank you

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 25, 2019

Hi,

Typically when I see this, it's because the Base URL value in the admin settings of Jira is set to use the internal address 192.168.x.x.  Check out the doc on Configuring the Base URL.  In the majority of cases, this should be set to your publicly accessible Jira address such as jira.example.com

I know that the UPM in Jira can behave unexpectedly when the Jira application is unable to reach the base url over the network settings.  This can happen when you have an outbound proxy for http(s) calls, or some other networking/firewall settings that might be preventing Jira from establishing outbound web connections to our marketplace site.

Try these steps first and let me know if you run into any problems with this.

Andy

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