Jira Random 404 error on Password Reset Page

Hello All,

I get random 404 error when I try to access to JIRA Password reset page (ForgotLoginDetails.jspa)

We haven't changed anything related to this. Issue happens totally randomly. It just doesn't work sometimes. If I refresh multiple times, it works. Again; If I refresh it more, I get 404.

Please advise 

 

j2.JPGj1.JPG

 

2 answers

On a side note; we installed crucible/fisheye couple of days ago but I don't think it could cause this random issue.

 

Hoping to get answer soon!! smile

Just wanted to give you guys an update on this:

 

issue was related with temp folder permissions. tomcat was not able to read temp folder but JIRA was able to write on it.

 

fixed it by setting correct permissions to my temp folder

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,949 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you