Jira.: HTTP Status 500 - Could not determine database type

wasim April 10, 2021

After Power Outage..Unable to login to Jira...Can reach the login Screen...

below Message on the Screen :

 

message Could not determine database type. (Network error IOException: Connection refused: connect)

description The server encountered an internal error that prevented it from fulfilling this request.

exception

org.ofbiz.core.util.GeneralRuntimeException: Could not determine database type. (Network error IOException: Connection refused: connect)
	org.ofbiz.core.entity.config.DatasourceInfo.getDatabaseTypeFromJDBCConnection(DatasourceInfo.java:409)
	org.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:826)
	org.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:725)
	org.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:150)
	org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:901)
	org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:879)
	org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:848)
	com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.findPropertyEntry(OFBizPropertySet.java:298)
	com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.exists(OFBizPropertySet.java:170)
	com.atlassian.jira.propertyset.JiraCachingPropertySet.exists(JiraCachingPropertySet.java:744)
	com.atlassian.jira.propertyset.BootstrapOfBizPropertyEntryStore.getEntry(BootstrapOfBizPropertyEntryStore.java:60)
	com.atlassian.jira.propertyset.CachingOfBizPropertySet.get(CachingOfBizPropertySet.java:196)
	com.opensymphony.module.propertyset.AbstractPropertySet.getString(AbstractPropertySet.java:305)
	com.atlassian.jira.config.properties.ApplicationPropertiesStore.getStringFromDb(ApplicationPropertiesStore.java:271)
	com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getString(ApplicationPropertiesImpl.java:56)
	com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getEncoding(ApplicationPropertiesImpl.java:119)
	com.atlassian.jira.config.properties.ApplicationPropertiesImpl.getContentType(ApplicationPropertiesImpl.java:141)
	com.atlassian.jira.web.filters.JiraEncodingFilter.getContentType(JiraEncodingFilter.java:59)
	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:79)
	com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41)
	com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
	com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:60)

 

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2021

This is what it says it is - the Jira server is trying to connect to the database service and that service is not responding.

You'll need to fix your network and/or database service - one or both of them have failed.

wasim April 12, 2021

Thanks. Database service was down.

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