Jira Edit” button jumbled up to editHTML page format

For the past couple of days, team is noticing an issue when they try to edit a JIRA ticket. When they click on the “Edit” button, they see all jumbled up to editHTML page format.The only workaround available is to right click on Edit button and click on “Open in new tab” or “Open in new window”.

I was able to reproduce the issue even in Chrome. I also tried to clear the IE cache, but that did not help.

Please suggest me the resolution steps here..

editHTML.jpg

 

 

2 answers

What's your JIRA Version? Browser versions tested?

My Jira version is 5.0.6 & In that instance we found that... only issue which is having German language description & comment, that is having this editHTML issue. Issue with English language working fine. Please suggest me the resolution steps. Thanks.

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