Jira API python script ERROR

[afroz_ khan]

]# /usr/bin/python2.7 jirapi.py -f /scripts/Issues/annual/Timesketch

I am getting errors while executing the Jira script on the CentOS machine. Kindly help me to get it fixed.

/usr/lib/python2.7/site-packages/requests/__init__.py:91: RequestsDependencyWarning: urllib3 (1.26.9) or chardet (4.0.0) doesn't match a supported version!
RequestsDependencyWarning)
WARNING:root:HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),)) while doing GET https://jira.example.com/rest/api/2/serverInfo [{u'headers': {'Accept-Encoding': 'gzip, deflate', u'Accept': u'application/json,*.*;q=0.9', 'User-Agent': 'python-requests/2.21.0', 'Connection': 'keep-alive', u'X-Atlassian-Token': u'no-check', u'Cache-Control': u'no-cache', u'Content-Type': u'application/json'}, 'params': None}]
WARNING:root:Got ConnectionError [HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))] errno:None on GET https://jira.example.com/rest/api/2/serverInfo
{'request': <PreparedRequest [GET]>, 'response': None}\{'request': <PreparedRequest [GET]>, 'response': None}
WARNING:root:Got recoverable error from GET https://jira.example.com/rest/api/2/serverInfo, will retry [1/3] in 13.2607605585s. Err: HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))
WARNING:root:HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),)) while doing GET https://jira.example.com/rest/api/2/serverInfo [{u'headers': {'Accept-Encoding': 'gzip, deflate', u'Accept': u'application/json,*.*;q=0.9', 'User-Agent': 'python-requests/2.21.0', 'Connection': 'keep-alive', u'X-Atlassian-Token': u'no-check', u'Cache-Control': u'no-cache', u'Content-Type': u'application/json'}, 'params': None}]
WARNING:root:Got ConnectionError [HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))] errno:None on GET https://jira.example.com/rest/api/2/serverInfo
{'request': <PreparedRequest [GET]>, 'response': None}\{'request': <PreparedRequest [GET]>, 'response': None}
WARNING:root:Got recoverable error from GET https://jira.example.com/rest/api/2/serverInfo, will retry [2/3] in 16.4055874083s. Err: HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))
WARNING:root:HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),)) while doing GET https://jira.example.com/rest/api/2/serverInfo [{u'headers': {'Accept-Encoding': 'gzip, deflate', u'Accept': u'application/json,*.*;q=0.9', 'User-Agent': 'python-requests/2.21.0', 'Connection': 'keep-alive', u'X-Atlassian-Token': u'no-check', u'Cache-Control': u'no-cache', u'Content-Type': u'application/json'}, 'params': None}]
WARNING:root:Got ConnectionError [HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))] errno:None on GET https://jira.example.com/rest/api/2/serverInfo
{'request': <PreparedRequest [GET]>, 'response': None}\{'request': <PreparedRequest [GET]>, 'response': None}
WARNING:root:Got recoverable error from GET https://jira.example.com/rest/api/2/serverInfo, will retry [3/3] in 56.6249706058s. Err: HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))
WARNING:root:HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),)) while doing GET https://jira.example.com/rest/api/2/serverInfo [{u'headers': {'Accept-Encoding': 'gzip, deflate', u'Accept': u'application/json,*.*;q=0.9', 'User-Agent': 'python-requests/2.21.0', 'Connection': 'keep-alive', u'X-Atlassian-Token': u'no-check', u'Cache-Control': u'no-cache', u'Content-Type': u'application/json'}, 'params': None}]
Traceback (most recent call last):
File "/scripts/jirapi.py", line 59, in <module>
createissue(importfile=args.file)
File "/scripts/jirapi.py", line 20, in createissue
jira = JIRA(jira_options, basic_auth=('api',pw))
File "/usr/lib/python2.7/site-packages/jira/client.py", line 472, in __init__
si = self.server_info()
File "/usr/lib/python2.7/site-packages/jira/client.py", line 2133, in server_info
j = self._get_json('serverInfo')
File "/usr/lib/python2.7/site-packages/jira/client.py", line 2549, in _get_json
r = self._session.get(url, params=params)
File "/usr/lib/python2.7/site-packages/jira/resilientsession.py", line 151, in get
return self.__verb('GET', url, **kwargs)
File "/usr/lib/python2.7/site-packages/jira/resilientsession.py", line 146, in __verb
raise exception
requests.exceptions.SSLError: HTTPSConnectionPool(host='jira.example.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:618)'),))

[Florian Bonniec]

Hi

What is the reauest you send ? In your Timesketch script.

If you are using atlassian api library for python, you need to add a param that do not check ssl certificate

May be the same issue as this one 

https://community.atlassian.com/t5/Jira-questions/The-dreaded-CERTIFICATE-VERIFY-FAILED-with-Python-Bitbucket-API/qaq-p/2061889#M540563

If you use reauest library

requests.get('https:/yourjira.com', verify=False)