Jelly Runner

Samir Freelance
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July 4, 2011

I am using win server 2003 , I need to enable Jelly runner

I followed the steps to set the jvm property:

1. shutdown JIRA

2. If you are using Windows OS edit the <jira installation directory>\bin\setenv.bat using a text editor of your choice. You should see this line:

bq.set JVM_REQUIRED_ARGS=-Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true

add the jelly property so that the JVM require arguments look like:

bq.set JVM_REQUIRED_ARGS=-Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Djira.jelly.on=true

Resart JIRA and you should see this property in the list of your JVM parameters in the [system information page]

finally nothing happened i didn t see the property in system Information page

and i am still getting

Jelly Runner

As a security precaution, the Jelly Runner on this installation is currently disabled. To enable Jelly support, please start JIRA with "-Djira.jelly.on=true". For more information see the Jelly Documentation.

please help

12 answers

1 accepted

7 votes
Answer accepted
Dalectric
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July 4, 2011

Identify the name of the service that JIRA is installed as in Windows (<tt>Control Panel > Administrative Tools > Services</tt> ):

Find the JIRA service and double click to open the dialog box. The look for the SERVICENAME e.g.: <tt>JIRA060611143045</tt>

Close this dialog

Open a command window, and <tt>cd</tt> to the <tt>bin</tt> directory of the JIRA instance

Run: <tt>tomcat6w //ES//%SERVICENAME%</tt>. e.g.
tomcat6w //ES//JIRA060611143045

Click on the Java tab to see the list of current start-up options:

Append any new option on its own new line by adding to the end of the existing Java Options.

-Djira.jelly.on=true

Then close and restart the JIRA service. Jelly should now be enabled

Samir Freelance
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July 4, 2011

very helpfull

Jim Birch
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July 5, 2011

setenv only applies to a batch file start up, not to the service.

John Garcia
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October 22, 2013

The important feature here is every option should be on a newline, and should have neither a trailing or leading whitespace.

1 vote
Samir Freelance
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July 4, 2011

Thanks Steve ...i really appreciate

you are the Man !

Dalectric
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July 4, 2011

Glad to help :-)

0 votes
Pascal Collard October 27, 2011

Thank you Steve, that was it.

0 votes
Pascal Collard October 26, 2011

Quick test to find out that running: tomcat6w //ES//JIRA251011111201
This command opens an alert box stating: Access is denied. Unable to open the service 'JIRA251011111201'

The service name is correct.

I tried to stop / start the serive and run the command when stoped too, same error each time.

Thanks

Dalectric
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October 26, 2011

Run the command window as an Adminsitrator (Right click on the command icon and select Run as Administrator)

0 votes
Pascal Collard October 26, 2011

Thank you, I'll have check there.

0 votes
Pascal Collard October 26, 2011

I don't see any new tab/window opening up when starting the tomcat6 command.
Nothing happens when I run: tomcat6 //US//JIRA251011111201

Thanks

Dalectric
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October 26, 2011
0 votes
Pascal Collard October 26, 2011

Hello;
I'm running JIRA on a Win 2008R2 server and tried to follow the correct answer steps but there is no "Java tab" in the command prompt window.

How/What should I do to have the Jelly Runner enabled? We tried to run:

....\Atlassian\JIRA443\bin>tomcat6 //US//JIRA251011111201 ++JvmOptions="-Djira.jelly.on=true"

This shows no error or anything but when we do:

....\Atlassian\JIRA443\bin>echo %errorLevel%

it outputs "6"

We also tried to add "-Djira.jelly.on=true" as value for the "Start parameters" of the service properties but same behavior is seen, Jelly Runner is still not enabled.

Thanks

Dalectric
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October 26, 2011

Hi

Sorry my explanation maybe a little unclear at that step. By running

tomcat6w //ES//JIRA060611143045

A new dialog window should appear and there should be a Java tab in that window for you to enter the details.

0 votes
Pascal Collard October 26, 2011

Hello;
I'm running JIRA on a Win 2008R2 server and tried to follow the correct answer steps but there is no "Java tab" in the command prompt window.

How/What should I do to have the Jelly Runner enabled? We tried to run:

....\Atlassian\JIRA443\bin>tomcat6 //US//JIRA251011111201 ++JvmOptions="-Djira.jelly.on=true"

This shows no error or anything but when we do:

....\Atlassian\JIRA443\bin>echo %errorLevel%

it outputs "6"

We also tried to add "-Djira.jelly.on=true" as value for the "Start parameters" of the service properties but same behavior is seen, Jelly Runner is still not enabled.

Thanks

0 votes
justindowning
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July 4, 2011

Depending on what version of JIRA you are using, I would use a different variable in setenv.bat:

JVM_SUPPORT_RECOMMENDED_ARGS="-Djira.jelly.on=true"
JAVA_OPTS="-Xms${JVM_MINIMUM_MEMORY} -Xmx${JVM_MAXIMUM_MEMORY} ${JAVA_OPTS} ${JVM_REQUIRED_ARGS} ${DISABLE_NOTIFICATIONS} ${JVM_SUPPORT_RECOMMENDED_ARGS}"

Basically, I wouldn't edit the JVM_REQUIRED_ARGS. Try setting the JVM_SUPPORT_RECOMMENDED_ARGS and restarting JIRA. Also, when you restart, make sure that JIRA is completely stopped before staring up the process again.

0 votes
Nic Brough -Adaptavist-
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July 4, 2011

Ans what do you get in the logs after you add the "echo" line?

0 votes
Samir Freelance
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July 4, 2011

I edited like this on a single line

rem The following are the required arguments need for JIRA standalone.
rem
rem --------------------------------------------------------------------------

set JVM_REQUIRED_ARGS=-Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Djira.jelly.on=true

rem --------------------------------------------------------------------------

0 votes
Nic Brough -Adaptavist-
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July 4, 2011

It's obviously not picking up your JVM argument change. Can you check for line feeds/carriage returns in the batch file - I've been caught out more than once adding the argument as a new line instead of to the end of it. If in doubt, then try adding the line "echo %JVM_REQUIRED_ARGS" a few lines later and reading the log file from the Jira startup

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