JIRA issue description shows "full" images - we want to force JIRA to always show them as thumbnails

When screenshots are included in the JIRA issue description, by default they are full size images.

When multiple screenshots are included, it is an annoyance to scroll down through the entire thing and view each screenshot. However, if screenshots are included as thumbnails, then it becomes much easier to scroll up and down the JIRA description and user can view the full image by clicking on a particular thumbnail.

We are aware, that it is possible to make an image as thumbnail by using the "markup" language provided by JIRA. e.g. by using "! picturename.extension|thumbnail!"  — however, users dont always remember that.

We want to force JIRA to display all images in issue description to always display as thumbnails. I did not find any option in the admin screen for that. Online research also did not reveal anything specific, by which we can default the images to thumbnail. Atlassian support was also unable to help - except mention that this may be possible by doing specific customizations of JIRA.

 How do we achieve this ? Please help !

1 answer

<JIRAURL>secure/admin/ViewAttachmentSettings.jspa

Disable Thumbnail support? Though will just be a list..

Darren Thanks for responding. I am not sure how disabling thumbnail support will help in this case. can you elaborate?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

80 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you