JIRA failed after install MINYAA plugin

Hi,

JIRA has failed after install MINYAA plugin. I'm going to install MINYAA 3.3.4.1 plug-in on JIRA 5.1.3. After restart JIRA, JIRA has locked and log files shows below mssage.

********************************

The following plugins failed to load:

JIRA Project Specific Select Field: There was a problem loading the descriptor for module 'Project Specific Select Tab' in plugin 'JIRA Project Specific Select Field'.

Error retrieving dependency of class: jira.plugin.projectspecificselectfield.ProjectSpecificSelectTab. Missing class: com/atlassian/jira/plugin/projectpanel/impl/AbstractProjectTabPanel

********************************************************************************************************************************************************************************************************

2012-12-03 07:32:14,695 main INFO [atlassian.jira.startup.JiraStartupLogger]

********************************************************************************

JIRA 5.1.3 build: 782 started. You can now access JIRA through your web browser.

********************************************************************************

2012-12-03 07:32:14,811 main FATAL [atlassian.jira.upgrade.UpgradeLauncher] Skipping, JIRA is locked.

2012-12-03 07:32:14,812 main INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler not started: JIRA startup checklist failed.

2012-12-03 07:32:15,209 main ERROR [jira.web.dispatcher.JiraWebworkActionDispatcher]

******************************************

JIRA startup failed, JIRA has been locked.

******************************************

Regards
Hesh

1 answer

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Hi hesh,

I suspect the problem might due of third party plugin you have installed recently that has crash/corrupted with JIRA plugin cache.

Please try to rebuild your plugin cache again in JIRA Home Directory:

  1. Stop JIRa
  2. Remove the file content in $JIRA_HOME/plugins
    • .osgi-plugins.
    • .bundled-plugins.
  3. Remove all file content in $JIRA_HOME/caches.
  4. Check the installed plugin compatibility athttps://marketplace.atlassian.com/or refer to the 'diagnosis' section above to determine incompatible plugins.
  5. Remove all incompatible plugins fromJIRA_HOME/plugins/installed-plugins. (The required plugins can be installed later after restarting JIRA usingUniversal Plugin Manager.)
  6. Start JIRA.

If the problem persist, I suggest to remove the minyaa plugin and re-perfom the above steps again. If the error not happen, kindly recheck other plugins in your JIRA and try remove them and retry install minyaa again.

Hope it helps.

Regards,

John Chin

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