JIRA assigns subtasks reporters to a person who did not open the parent ticket

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May 22, 2024

I have a parent ticket that was opened by Person A. When the status changes to "in-progress," a subtask is automatically created. I can assign these subtasks to different individuals based on the subtask type, but the reporter is still showing as the project owner instead of parent ticket owner. How can I assign the reporter of the subtask to be the parent ticket owner instead? Thanks!

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Trudy Claspill
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May 22, 2024

Welcome to the Atlassian community!

Are you working with Jira Cloud or Jira Data Center?

Can you show us images that show your complete Automation Rule?

Who is specified as the Actor for the Rule on the Rule Details page?

If you navigate to the subtask directly are you able to manually update the Reporter field to another user?

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