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JIRA - User not seeing mandatory time log field

Adam Grace3
Adam Grace
Contributor
March 19, 2012

Hi all, I have a user in a design team that isn't seeing the mandatory "log time" field when they stop work or push a ticket onto another person on any project. It only seem to be this one user. The user is in the same user groups as the other designers working on the same projects and have the same rights on each ticket.

Please see the screen shots below:

Normal view for all users...

Incorrect view for this one user..


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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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March 19, 2012

Do they have 'Work on Issues' permission? Can you double check?

http://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

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Adam Grace3
Adam Grace
Contributor
March 19, 2012

I had double checked that, but seemed fine. I've fixed this now by deleting the user and creating a new one. Had to just reassign his tickets to me create the new profile and send them back. most bizarre

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