JIRA User Getting Subscription Emails without subscription

Luis Mayora
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January 9, 2013

We have a JIRA user that is complaining about an email related to a JIRA Filter Subscription that doesnt exist. I did search for the name of the filter that there are not subscriptions attached to it. Why is the user getting this email.

Thanks.

2 answers

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Udo Brand
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January 10, 2013

Could be a private filter with a group subscription, please check on the database:

select fs.*, fil.authorname 
from searchrequest fil, filtersubscription fs
where fil.id = fs.filter_i_d
and fil.filtername ='filtername'

Renjith Pillai
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January 10, 2013

Yeah, remember an earlier issue like this, you can delete that entry from the database if you find it.

0 votes
Timothy
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January 9, 2013

One of the ways to trace this is to check the headers of the email. What you're looking for is the source of the mail server.

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