JIRA User Getting Subscription Emails without subscription

We have a JIRA user that is complaining about an email related to a JIRA Filter Subscription that doesnt exist. I did search for the name of the filter that there are not subscriptions attached to it. Why is the user getting this email.

Thanks.

2 answers

0 votes
Timothy Chin Community Champion Jan 09, 2013

One of the ways to trace this is to check the headers of the email. What you're looking for is the source of the mail server.

Could be a private filter with a group subscription, please check on the database:

select fs.*, fil.authorname 
from searchrequest fil, filtersubscription fs
where fil.id = fs.filter_i_d
and fil.filtername ='filtername'

Renjith Pillai Community Champion Jan 10, 2013

Yeah, remember an earlier issue like this, you can delete that entry from the database if you find it.

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