Do we have any mechanism to use any function or code that can be assigned or embedded inside JIRA service desk to make JIRA tickets from customers assigned to my company helpdesk team randomly or on round robin scenario without assigning them manually. can you help me to do it.
@Paulo Junior [Atlassian] Could we add a feature request to get this added – I am sure that Fadi and I are not the only ones who would benefit from this functionality.
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April 14, 2015 edited
Hi Fadi,
Currently there is no way to randomly assign issues between team members. The only possible option is auto assign all tickets to a certain user using a post function.
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