I downloaded a backup of our Jira-Cloud instance to restore on a locally hosted development machine, as we're migrating from one license to the other.
Simply pointing the utility at the zip file downloaded from atlassian.net yields that error.
The file is indeed a zip archive:
root@devops-jira-dl1 /var/atlassian/application-data/jira/import $ file jira-cloud_2017-04-06.zip jira-cloud_2017-04-06.zip: Zip archive data, at least v2.0 to extract
What's the problem?
Are you sure it downloaded completely? We see a variety of issues importing from Cloud to Server, but this is not a common one. You could try manually unzipping the archive to see if the unzip utility complains.
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