Community
Products
Jira
Questions
JIRA AD synchronization - no users

JIRA AD synchronization - no users

Clean JIRA 5.1 install, trying to synchronize with active directory - groups are imported successfully, however no users are imported. There are no error messages, too.

Any suggestions what could be the cause of this?

2 answers

1 accepted

0 votes

Answer accepted

Ok, the problem was with the "User Object Filter" under User Schema Settings. Apparently this particular system did not like some of the parameters that worked perfectly fine on another (similar) system where we installed JIRA.

Once we changed those, users imported correctly.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Are the users also under the baseDN that you gave? If so, did you add any userDN filters?

Since grups are coming, connection is probably working fine!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

There are no userDN filters, and baseDN should be correct - the groups are syncing.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Get product advice from experts

Join a community group

Advance your career with learning paths

Earn badges and rewards

Connect and share ideas at events

JIRA AD synchronization - no users

2 answers

1 accepted

Suggest an answer

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events