JIRA 7.2.0 - Using SQL_Latin1_General_CP1_CI_AS error health check

Hi, i have JIRA running MS SQL Server with collation 'SQL_Latin1_General_CP1_CI_AS' with versions 5.2.9, 6.1, 6.2, 6.3, 6.4 it worked fine
i just upgrade to 7.2.0 version and now i found the message:
the database collation 'SQL_Latin1_General_CP1_CI_AS' and table collation ''SQL_Latin1_General_CP1_CI_AS' are not supported by JIRA.

also, if i search documentation abount installation of JIRA with sqlserver2012 i found that the recomendation is CASE INSENSITIVE
so what do i have to do in this case?

1 answer

Change your database collation to Latin1_General_CI_AI and the health check will no longer show error.

(Always make changes on test database in a test jira environment before doing in prod)

The change was made in test environment,

What happens if i dont change the collation? 

and if i install confluence this collation:  Latin1_General_CI_AI

is going to work for both?

we want JIRA database and confluence database in the same instance of sqlserver

I strongly suggest to always stay with in the supported platforms.




Does JIRA support has a procedure for a change of collation in database?

for migrate information between databases with this problem?

is there any recommendation or documentation that we can follow?

i changed the collation, and i receive the error

"Argument data type ntext is invalid for argument 1 of lower function".  in log file, with table: "AO_54307E_VIEWPORTFORM" 

when i try add sla based of requesttype specifycally in JQL filter

what should i have to do?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,777 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you