We're currently using JIRA but are starting to set up a Service Desk. The thing is: We have several ongoing tickets and it wouldn't be optimal, if we had to recreate them in service desk.
Now, is it possible to merge existing JIRA Tickets to Service Desk? I know there's the possibility to link issues together, but this doesn't seem optimal.
Is there another chance? Could it be done using this addon?
I'm thankful for every suggestion.
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