We're currently using JIRA but are starting to set up a Service Desk. The thing is: We have several ongoing tickets and it wouldn't be optimal, if we had to recreate them in service desk.
Now, is it possible to merge existing JIRA Tickets to Service Desk? I know there's the possibility to link issues together, but this doesn't seem optimal.
Is there another chance? Could it be done using this addon?
I'm thankful for every suggestion.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG