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Issue with an user

I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 18, 2023

Hi everyone, 


We have an issue with an user while all the others work fine.

Basically, if I create an Issue and I assign it to a specific user, the ticket does not appear in the board. If I assign the ticket to any of the other users, the ticket appears to the board.

How is it possible that possible?



1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 18, 2023

Hello, Good day. We list issues on the board based on the JQL query used on the board. Please go to board settings >> general and check the JQL filter query used on the board. I believe the query could be based on the specific user. Thanks

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