Issue view - Agile Tab "View on board" missing

We have JIRA 7.1 with JIRA Software and JIRA Service Desk.

I've found that whilst obviously Agile Boards can surface issues from JIRA Service Desk (JSD) Projects, JSD Projects do not 'link to Agile Boards' as they used to.

In particular, the main 'Issue view' will not show the Agile Tab therefore the "View on board" link is missing.
Also, the Project Overview will not show Agile Information for a JSD project...

Does anyone know if there is a way to fix this? 

It really seems like Atlassian are driving for a "one-or-the-other" divide with JIRA Software and JIRA Service Desk. Why can't both be fully in effect at the same time... Grrrr

2 answers

I have the same issue. The button is available in standard kanban project but not in a project management project. Is there a way to add this functionality to a project management board?

We have the same issue since this morning...

Is there a workaround?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

475 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you