Issue security isn't being assigned to new issues

[Philip Colmer]

We've got a project in JIRA with an issue security scheme. However, when a new issue is created, the issue security is being set to "None".

I cannot see any setting or permission that is incorrectly set and preventing issue security from being set.

Any suggestions on what is wrong, or what I'm overlooking?

Thanks.

[Udo Brand · Accepted solution]

You should pick a default value within your issue security scheme.

[Nic Brough -Adaptavist-]

The security needs to be set by the creator - make sure the security level field is on-screen and they have the "set security level" permission.

A lot of places also skip that and do it with a post-function, which can confuse the user if they don't have "view" rights after the security is set, but makes sure they get it right...