Issue disappears from backlog after changing workflow

[Quentin MD]

Hi

I recently updated the workflow of our project to add a couple of new issue status types.

I went upon updating an existing issue's status in the backlog afterwards (to one of the new options).

Problem is: issue then vanished and I can't seem to be able to get it back in.

No filter is currently active on the Backlog page.

Can someone help me understand how I can fix this and get back these issues with the new issue types back in?

Thanks!

[Marc - Devoteam]

Hi @Quentin MD 

Backlog and or sSprint or Kanban board. use the same filter, based on column assignment of the status an issue will be on the backlog or not.

Just as mentioned by @Lacy Saute 

[Lacy Saute]

Hi Quentin! I suspect you need to map the new statuses to columns. You can do that in the board settings > Columns.

https://support.atlassian.com/jira-software-cloud/docs/configure-columns/