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Is there documentation explaining the various issue types and best practices?

Julie Carter
Julie Carter
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February 11, 2025

 

Is there documentation explaining the various ticket types and best practices?

 

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Michael Yaroshefsky - Visor for Jira
Michael Yaroshefsky - Visor for Jira
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February 11, 2025

Hey @Julie Carter welcome to the Atlassian Community.

A good place to start is: 

https://www.atlassian.com/software/jira/guides/issues/overview

I'd also recommend looking up Atlassian University, it's free and a comprehensive program to get started with Jira.

Keep in mind that Jira is very flexible, and many users configure their Jira instances to use different issue types, ticket types, and other Jira building blocks in very different ways. It really depends on your processes and workflows, but getting a grounding via Atlassian Community and other official resources will really help.

Hope that is useful!

Mike

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