Is anyone successfully using the Attach Screenshot function with Win 7, Internet Explorer 10 and Java 1.8?
We are seeing an error message that began, I think, with the java 1.8 upgrade on our Windows clients. The Attach Screenshot message says "Your Java security settings are blocking this feature. Please upgrade to the latest Java."
The version of Java we have is 1.8.0_60, which is quite current.
I know this worked with java 1.7, but I have not tested it for a while, and now user reports are coming in since the java upgrade.
When the Attach Screenshot is selected from the More tab, The java spinner shows up for a few seconds before the error is displayed.
Any comments are welcome.
Please try this out:
Please let me know if this helps!
I have two environments here I can test with.
The desktop support person is asking me if the applet is compatible with java 1.8.
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