• Community
  • Products
  • Jira
  • Questions
  • Is it possible to assign JI's to a group? When i'm trying to assign, getting error"user XXX can not assigned issues".

Is it possible to assign JI's to a group? When i'm trying to assign, getting error"user XXX can not assigned issues".

Hi Team,

While i'm trying to assign a JI to a group, i'm getting error as "user XXX(group name) can not assigned issues".

Request you to look into it. I've gone through the permission helper and getting the below messages.

Thanks for your time and help!!

image2015-6-16 14:49:26.png

Thanks,

Naresh

1 answer

1 vote
Joe Pitt Community Champion Jun 16, 2015

No, issues can only be assigned to users. A work around is to create a email distribution list in your email system, add an ID to JIRA that can't logon and assign it that email. Then everyone in the distribution list will get an email about the issue. HOWEVER, issues that aren't assigned to a real person and thus appear in the Assigned to Me filter tend not be worked because no one sees them in their queue. One alternative is to assign them to the group lead and they can reassign as they see fit to team members. AGAIN, issues not assigned to real people are ignored.

Another option is to have a group-picker or select list that says "this group is responsible". But however you cut it, "assignee" should *always* mean "the one single person currently responsible". Whenever you move away from that principle it *always* goes wrong, with group members assuming that another member of the group is responsible. It doesn't work.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

454 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you