I have only been able to attach a file when creating a new issue. However, when reviewing my issues, I am allowed to add screenshots as well as files. Surely this cannot be correct.
By being forced to add an attachment, I must first create and save the attachment and then I must attach it.
By pasting a screenshot, the whole process of creating a new issue would be much more efficient for my testers.
The other defect tracking tools I have used have all allowed me to attach screenshots when creating new issues.
I think you should use JIRA Capture, which is well designed for this usecase. https://www.atlassian.com/software/jira/capture
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.