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Internal Server Error when logging in

Jason Muscat
Jason Muscat
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June 30, 2020

Hi, 

We have migrated Jira Cloud from one domain to another and the account I was working on does not work anymore, other users can login and work without problems while I get an error when I log in and I am unable to go anywhere.

 

  • Error type: 500 - Internal server error
  • Log reference: 3304adf9-1cca-436e-8e08-8c45407ef286

 

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2020

Hello Jason,

Thank you for reaching out to Atlassian Community!

I saw that you created a ticket with our support and your administrator informed us that the issue was resolved.

If you face the issue again or have any other questions, please let us know.

Regards,
Angélica

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Jira
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Site Admin
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