Intercom for JIRA - Support for Attaching Files to JIRA Issues

Irfan_Ali_-_CSP
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April 18, 2019

As per my understanding, JIRA doesn't support file attachments if you create a ticket from Intercom using JIRA Cloud. 

I like to request JIRA to consider adding this feature.

If its is somehow possible can someone please show me how?

Thanks!

2 answers

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Jake Steer September 11, 2024

+1

This still isnt possible, when our support team are raising tickets its highly unlikely a ticket will be raised to dev as a bug without a screenshot or screen recording.

A work around could be to host the image online using a tool like Rackspace and pasting the URL in the description. But for us thats not really viable, makes the task of raising a ticket more difficult than it should.


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Johan Petersson
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May 22, 2019

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